Visionary Solution Enables Ophthalmic Optics Leader to Keep Growing in Laos
When an international vision care and eyecare company wanted to upgrade and improve its production equipment in Laos, it was “clear” that DKSH was the perfect fit for their needs.
Essilor is an international ophthalmic optics company that designs, manufactures, and markets lenses to correct or protect eyesight in over 150 markets. They supply high-quality vision care products and cutting-edge digital services and solutions for leading eyecare and eyewear brands in the world. Their services include designing world-class frame brands, developing advanced lens technologies, and supplying instruments and prescription laboratory equipment.
Challenge
As demand for the company’s services rises over the years in Laos, they needed to scale up on production capacity as well.
Also, their existing equipment, which has been in use for over ten years, was susceptible to operational problems or potential breakdowns.
Approach
As DKSH has been providing more than five years of professional support to the local market, our customer was confident of handing over the project to us. In return, they will also save time and resources due to our fast turnaround and strong service support.
We supplied the Agilent Cary 60 spectrophotometer as it was the perfect fit to meet their optical manufacturing production goals and deliver consistent high quality products to their business customers. The solution has a wavelength range of 190–1100 nm that can be scanned in under three seconds. Our versatile UV-Vis spectrophotometer can be fitted with long pathlength cuvettes and solid sample transmission or reflectance accessories and is ideal for remote UV-Vis absorbance analysis.
Result
Since the implementation of the new equipment, our customer has been very satisfied with the high-quality and reliability of the equipment.
Because of our strong after-sales services which includes preventive maintenance, troubleshooting, and spare parts supply, our customer has been able to maintain their production quality without having to worry about breakdowns.
We had the pleasure of working with DKSH and the Agilent Cary 60 system, and it’s been a real game-changer in terms of saving us time. Our end-users have been happy with how easy it is to use, and the equipment has been performing so well with no technical issues so far.
– Panya Sayakarn, Quality Control Engineer, Essilor Lao
