Customizing Solutions for Forensic Lab Instrument Challenges in Laos
Amid challenges in grasping the technicalities of high-quality forensic lab instruments, DKSH swiftly delivered customized solutions for our customers’ operational requirements, ensuring seamless efficiency in their forensic lab.
The Ministry of Public Security’s Forensic Police Department of Laos leverages advanced forensic science to uphold justice and ensure a safer future through meticulous analyses and an unwavering commitment to excellence.
Challenge
The Forensic Police Department in Laos recognized the importance of modern analytical tools like GC TCD, LCMS, and chemical identification instruments in solving crimes and delivering justice.
The forensic labs must be able to deal with the surge in cases involving concealed drug products such as counterfeit coffee, collagen powder, and electrolyte drinks. Additionally, there’s a notable rise in the use of new illegal substances among Laotian teenagers.
Approach
We supplied the forensic lab with a comprehensive analytical solution from Agilent tailored to their needs. These included instruments such as the highly accurate and efficient GC TCD, LCMS, and chemical identification tools.
We organized specialized training sessions for end-users. The training covered every aspect, from sample preparation to analysis. In addition to our commitment to post-sale services, we ensured a comprehensive support package that included installation, familiarization, and ongoing maintenance.
Result
With DKSH’s guidance on installation and product familiarization support, the department gained a thorough understanding of the sophisticated instruments provided.
The Agilent GC TCD is highly sensitive and selective in detecting small molecules, while the handheld Raman Analyzer is portable and easy to use. The LCMS has greatly improved the department’s ability to provide accurate and reliable evidence in court cases.
The Agilent GC TCD, Resolve Handheld Raman Analyzer, and LCMS supplied by DKSH have significantly improved our forensics team’s capabilities for analyzing and identifying different drugs. Overall, we are extremely satisfied with the performance of these instruments and the Agilent solutions provided by DKSH.
– Major Boutsada Inthasan, Deputy Head of Chemical-Biological Examination Division, Forensic Police Department
